When your teen needs help with their mental health, you probably have two immediate questions: What type of support do they need? and Will our insurance cover it? If your family has Blue Cross Blue Shield (Florida Blue), there’s a good chance you have coverage for both partial hospitalization and residential treatment as long as they’re medically necessary.
Our admissions team is available now to review your Florida Blue coverage for free.
BCBS Coverage for Teen Mental Health Care at Family First
Will your BCBS coverage work at Family First? Generally, yes. It will depend on the specifics of your plan, but we are a licensed, accredited treatment center that delivers medically necessary mental health care. Depending on your coverage, your Florida Blue plan may cover either of our levels of care:
Residential Treatment
- 24/7 treatment
- Daily therapeutic programming
- 4+ individual therapy sessions weekly
- Family therapy
- Psychiatric care & medication management
- Academic support through Florida Virtual School (FLVS)
- Adventure therapy and experiential modalities
Still curious about residential treatment? Read more: Will Insurance Cover My Teen’s Treatment?; How Much Is Inpatient Mental Health Treatment for Teens?
Partial Hospitalization (PHP)
- 6–8 hours of treatment daily
- Individual and group therapy
- Skills training (CBT, DBT, mindfulness, trauma-informed care)
- Daily clinical oversight
- Psychiatric check-ins & medication management
- Academic support through Florida Virtual School (FLVS)
What to Expect When You Use BCBS and How We Can Help
When you turn to Family First, we make it easy to use your insurance plan. Our admissions team will verify your benefits before treatment ever starts, so you have a good idea of what your financial responsibility will be. We can also help you with prior authorizations and continued updates for coverage.
Your Financial Responsibility
Using your insurance coverage, you may run into a few terms like:
- Deductible: How much you’ll be responsible for before your insurance covers costs.
- Copay: How much you’ll be responsible for any specific service.
- Out-of-pocket maximum: The maximum you can be financially responsible for in a calendar year.
- Explanation of benefits (EOB): A statement from your insurance company reviewing what was covered and what you’ll be responsible for.
We’ll take these things into account when we verify your benefits prior to admission. This, combined with your teen’s personalized treatment plan, is what gives us an accurate estimate of your financial responsibility.
What We’ll Do to Help
As soon as you turn to Family First and request to use Florida Blue, we can help with:
- Verification of benefits (VOB)
- Prior authorization documentation
- Denial appeals based on medical necessity and services provided
- Providing updated claims to Florida Blue for continued coverage
You won’t have to stress about your coverage and fighting through paperwork. We’ll help you every step of the way.
Frequently Asked Questions
How do I check if my plan covers therapy at Family First?
You can verify your benefits online or call our admissions team at 888.904.5947.
What does it cost to verify benefits and start admissions?
Absolutely nothing. Verifying your benefits and talking to our admissions team is free of charge. We’ll even provide a free estimate before treatment starts.
Do I have to commit to treatment at Family First after an insurance benefits verification?
No. Whether you’re covered or not, you are not locked into treatment at Family First with just a verification of benefits.
Do you accept other insurance plans besides Florida Blue?
Yes! We work with most major insurance carriers, including TRICARE.