Family First Adolescent Services Privacy Policy – HIPAA Notice of Privacy Practices
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU AND YOUR TREATMENT MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Family First Adolescent Services is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Please also respect the privacy of others you encounter in treatment.
Family First Adolescent Services collects health information about you and stores it in an electronic health record. This is your medical record. The medical record is the property of Family First Adolescent Services, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires Family First Adolescent Services to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary to the purposes of the uses or disclosures. HIPAA also provides you certain rights with respect to the information in your medical record which are described below.
Information relating to your treatment at Family First Adolescent Services is protected by federal regulations specific to drug and alcohol treatment, which are known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment program. Family First Adolescent Services may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances. Under 42 CFR Part 2, the terms of a written consent to disclose information must specify the scope and types of information to be disclosed, the parties to whom the information may be disclosed, the purpose of the disclosure and the timeframe of the consent. You may revoke a consent to disclose information relating to drug and alcohol verbally or in writing at any time.
Family First Adolescent Services may ask for your written consent to disclose treatment information for certain purposes, including releasing treatment information to or obtaining information from your other medical providers, obtaining payment from insurance or other payors, contacting your family either for treatment purposes or in the case of a medical or other emergency. Family First Adolescent Services will not disclose your treatment information for these purposes without your consent.
Family First Adolescent Services may disclose treatment information without your written consent under certain narrow circumstances as permitted by 42 CFR Part 2. For treatment purposes, Family First Adolescent Services is permitted to use and disclose treatment information internally and to entities with which it shares administrative control. Family First Adolescent Services is permitted to share treatment information as necessary with qualified service organizations that agree to maintain the confidentiality of the information. Family First Adolescent Services also may disclose treatment information to outside auditors, regulatory agencies, and evaluators and for certain research purposes. Family First Adolescent Services may disclose treatment information without your written consent when necessary in a life-threatening medical emergency and may disclose to report a crime on the premises or against Family First Adolescent Services personnel. Family First Adolescent Services also may disclose patient information without consent where the state mandates child abuse and neglect reporting; when cause of death is being reported; or when required by a valid court order that contains specific required findings. Family First Adolescent Services may contact you to share information about Family First Adolescent Services treatment services or to send you reminder notices of future appointments for your treatment.
- Your Health Information Rights
In addition to protecting privacy and confidentiality, HIPAA and 42 CFR Part 2 afford you the following rights with respect to your medical record and drug or alcohol treatment information:
- You have the right to a paper copy of this written notice of Family First Adolescent Services privacy practices.
- You have a right to request a copy of your treatment record or to receive your health information through a reasonable alternative means or at an alternative location. Family First Adolescent Services requires that all such requests be put in writing. A reasonable fee will be charged for copying your health information.
- You have a right to request that Family First Adolescent Services amend health information that is incorrect or incomplete. If Family First Adolescent Services determines not to amend the health information, it will provide you with an explanation of the reason for the denial and your rights to disagree with the denial.
- You have a right to request restrictions on otherwise permitted uses and disclosures of your health information. Family First Adolescent Services is not obligated to comply with such requests.
- You may request that we provide you with a written accounting of all disclosures made by us during a specific time period (not to exceed 6 years). We ask that such requests be made in writing on a form provided by our facility. Please note that an accounting will not apply to any of the following types of disclosures: disclosures made with your written consent for reasons of treatment, payment or health care operations; disclosures made to you or your legal representative, or any other individual involved with your care. You will not be charged for your first accounting request in any 12-month period. However, for any requests that you make thereafter, you will be charged a reasonable, cost-based fee.
- Changes to this Notice of Privacy Practices
Family First Adolescent Services reserves the right to amend this Notice of Privacy Practices at any time in the future, and to make the new provisions effective for all information that it maintains, including information that was created or received prior to the date of such amendment. Until amendment is made, Family First Adolescent Services is required by law to comply with this Notice. Should our privacy practices change, we will provide all current and future patients with a copy of the revised Notice of Privacy Practices
Effective December 5, 2023
III. Complaints Regarding Privacy Practices
Complaints about this Notice of Privacy Practices or how Family First Adolescent Services handles your health information should be directed to:
Family First Adolescent Services
700 Village Square Crossing, Unit 101
Palm Beach Gardens, FL 33410
If you are not satisfied with the manner in which this office handles a complaint, you may submit a formal complaint to one of the following:
Department of Health and Human Services
Office of Civil Rights
200 Independence Avenue, SW Room 509F, HHH Building
Washington, DC 20201
Department of Drug and Alcohol Programs
Bureau of Quality Assurance for Prevention and Treatment
State Health and Human Services
Oregon Department of Human Services
500 Summer St. NE E-15
Salem, OR 97301
You may also address your complaint to one of the regional U.S Department of Health and Human Services Offices for Civil Rights. A list of these offices can be found online at: https://www2.ed.gov/about/offices/list/ocr/addresses.html
SMS Privacy Policy & Terms and Conditions
Family First Adolescent Services is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://familyfirstas.com, or interact with us in any other manner.
Information We Collect
We may collect the following types of information from you:
Personal Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.
Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect for the following purposes:
To Communicate with You: We use your contact information to respond to your inquiries, provide legal services, send administrative information, and keep you informed about your case or our services.
Marketing and Promotional Communications: With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.
Consent to Receive Text Messages
You are not required to consent to receiving text messages from ZDT Financials. By providing your phone number and opting in, you consent to receive text messages from ZDT Financials regarding your inquiry, our services, or related legal matters. Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message your receive from us. Please note that opting out may limit our ability to communicate with you regarding your case or services.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may share your information in the following circumstances:
Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your legal services or our ongoing business relationship.
Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Family First Adolescent Services
700 Village Square Crossing, Palm Beach Gardens, FL 33410
(561) 328-7370
Info@FamilyFirstAS.com
Terms and Conditions
- Introduction
Welcome to Family First Adolescent Services. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
- Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Family First Adolescent Services at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
- Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following: (Please specify the types of SMS you are sending to customer)
- Clients, Customers and Guests: Coordination and updates regarding client progress and care, or other relevant information.
- Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
- Standard Messaging Disclosures
- Message Frequency: Frequency of messages may vary depending on your interactions with us.
- Standard messaging rates will be charged by your mobile service provider.
- You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
For assistance, text “HELP” ” to any text message or contact us directly at (561) 328-7370, you can email us at info@familyfirstas.com or visit our https://familyfirstas.com/privacy-policy/