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Mental Health Insurance Verification—Verify Your Coverage with Family First

CARE FOR YOUR TEEN'S HEALTH

Reach Out To Us Today

We understand that every child’s situation is unique. Contact our team with your questions today.

Insurance should never stand between your teen and the help they need. We know it can be an overwhelming part of helping them start treatment; that’s why we’re here to help. You don’t need another thing to worry about; let the team at Family First help.

Verify Your Insurance

The form below only takes a few minutes to complete. You’ll need the insurance card for the plan that covers your teen to finish the form. When you’re done, a member of our team will reach out to you to talk about coverage and the next steps to get started.

Make the Investment in Your Child’s Mental Health

The right care at the right time can change your teen’s trajectory. It’s normal to be concerned about the cost of healthcare, but it should never get in the way of helping them improve their mental health. Insurance coverage helps reduce the financial barriers, giving your child the chance to receive treatment that addresses the root causes of emotional and behavioral struggles, not just the symptoms.

Family First is a different type of teen treatment center. We offer:

Residential and day programs in South Florida

Small group settings and individualized treatment

A 3:1 staff-to-client ratio

A developmental-relational approach that meets teens where they are

Leading-edge, evidence-based therapies

Family involvement every step of the way

We work with most major insurance plans to make our supportive programs more accessible to families who need long-lasting healing.

Insurance Providers We Work With

Carelon Behavioral Health logo
Tricare insurance logo

Other major plans

Family First Makes Admissions and Insurance Verification Simple

We promise that our admissions process is as simple as possible. No extra stress, no jumping through hoops.

1. Connect with an admissions specialist.

We’ll take the time to understand what your family is going through and whether Family First is the right fit.

2. Review your insurance information.

Our team will determine if your plan is in or out of network, so you have a good idea of what you may be responsible for.

3. Walk you through the next steps.

Talk about program types, transportation, and how long your teen may be in treatment—and when they can start.

Get in touch with an expert at Family First now.

Understanding Your Insurance Plan

Reading your insurance information can feel like reading a book in a language you don’t understand. Here are some common mental health insurance terms you might encounter:

Deductible: The amount you pay before your insurance begins to contribute.

Copay & Coinsurance: Your share of the cost for approved services.

Out-of-Pocket Maximum: The maximum you’ll pay in a year before insurance covers 100% of eligible costs.

Preauthorization/Medical Necessity: Insurance may require clinical documentation showing why residential treatment is necessary. Our clinicians handle this process for you.

Length of Stay Determination: Insurance may approve treatment in increments. We manage ongoing reviews and advocate for continued coverage.

Frequently Asked Questions

Coverage varies widely based on your policy, but most families we support use insurance to help pay for treatment. Here are answers to the questions parents ask most:

Most insurance plans provide behavioral health benefits that can cover residential mental health treatment when deemed medically necessary. Coverage may include therapeutic programming, clinical services, psychiatric care, and case management.

Cost varies depending on your insurance plan, deductible, and length of stay. After verifying your insurance, we provide a clear financial estimate.

This depends on your deductible, copay, and coinsurance. We explain these details before admission.

You may still have benefits that apply. We work with families using both in-network and out-of-network coverage and advocate to maximize reimbursement.

At this time, we do not accept Medicaid plans. However, our team can review private insurance options or discuss alternative pathways.

Coverage varies, but we will communicate with your provider throughout treatment to support ongoing authorization.

Families may choose to pay privately if insurance is unavailable or if they prefer not to use benefits. Tell our admissions specialists if you want to pay out-of-pocket.

Most insurance plans can be verified within minutes, making it easier to get started. Some plans may take longer depending on the details.