our pledge

Our primary concern is to change lives and heal families. We do this by providing adolescent boys and their families with exceptional mental health and substance abuse treatment.

To help us do this, we ask each and every client to review their experiences with various aspects of our service. This valuable feedback ensures that we maintain the standard of excellence to which we aspire.

 

what our clients say

We believe in showing, not telling. This section shows real reviews by the families who have experienced the Family First Adolescent Services difference.

 

Alumni Parent

Program Quality

Would you refer a loved one or friend to FFAS?

Absolutely

What did you find most useful?

Family Group

How would you rate our program?

High Quality

How would you rate our assignments?

High Quality

Staff & Environment

How long did you wait for your first communication from us after intake?

Less than 24 hours

How would you rate the staff?

High Quality

Did you feel that we had appropriate, supportive communication with you?

Yes

Was the office clean and inviting?

Yes

Comments

Our son has been going to counseling for almost 10 years. This was the first program that he actually opened up and participated in the counseling sessions. We are optimistic the tools he learned at FFAS will help keep him clean and sober.

Bevan H.

Program Quality

Would you refer a loved one or friend to FFAS?

Absolutely

What did you find most useful?

Family Group

How would you rate our program?

High Quality

How would you rate our assignments?

High Quality

Staff & Environment

How long did you wait for your first communication from us after intake?

Within 24 hours of intake

How would you rate the staff?

Very helpful

Did you feel that we had appropriate, supportive communication with you?

Absolutely

Was the office clean and inviting?

Yes

Comments

Family First is a very supportive program. I wish I would have knew about your program last summer. I’m so grateful for your program – and opening our eyes in how to communicate and support our child. Thank you for everything you do and provide.

Despina H.

Program Quality

Would you refer a loved one or friend to FFAS?

Absolutely

What did you find most useful?

Family Group

How would you rate our program?

High Quality

How would you rate our assignments?

High Quality

Staff & Environment

How long did you wait for your first communication from us after intake?

Within 24 hours of intake

How would you rate the staff?

Very helpful

Did you feel that we had appropriate, supportive communication with you?

Absolutely

Was the office clean and inviting?

Yes

Comments

We will forever be grateful for the outstanding program at Family First Adolescent Services. The staff worked around the clock to assist our child in understanding his addiction and himself.

The staff support and knowledge exceeded our expectations. As parents, we have gained invaluable tools to help our family communicate, respond to, and cope with life’s challenges. This is not just a facility, it is a temporary home where young adults/adolescents get a second chance at life.

Chris D.

Program Quality

Would you refer a loved one or friend to FFAS?

Absolutely

What did you find most useful?

Family Program

How would you rate our program?

High Quality

How would you rate our assignments?

High Quality

Staff & Environment

How long did you wait for your first communication from us after intake?

Within a few hours of intake

How would you rate the staff?

Very helpful

Did you feel that we had appropriate, supportive communication with you?

Usually

Was the office clean and inviting?

Yes

Comments

The most impactful 3 days of my life in Family Program. The self-awakening, self-examination, and sense of shared community, sorrow, and hope. Never has sadness felt so good.